Q1: Are you factory or trading company?

A: We are a factory, we provide OEM services. Some famous foreign supermarkets and we often collaborate.

Q2: Does the lamp light on automatically?
A: Yes, it will light on automatically at darkness no matter which mode except "OFF".

Q3: Can I can a sample order for solar street light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q4: What about the lead time?
A: 3 workdays for sample, 5-10 workdays for batch order.

Q5: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.

Q6: Can the lamp be used in strong wind environment?
A: Of course yes, as we take Aluminum-alloy holder, solid and firm, Zinc plated, anti- rust corrosion.

Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly, during the guarantee period, we will send replacements with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.