Privacy Policy

Last Updated: April 12, 2025

JSD Solar ("JSD Solar," "we," "us," or "our") operates the website jsdsolar.com. We respect the privacy of our website visitors, customers, business partners, and other individuals who interact with our services. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, submit an inquiry, communicate with us, or purchase our products.

We aim to process personal information responsibly and in accordance with applicable privacy laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), and other applicable data protection requirements.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through our website, or through third-party service providers.

Personal Information You Provide

When you contact us, request a quotation, submit an inquiry, place an order, or communicate with our sales team, we may collect information such as:

Full name
Company name
Email address
Telephone or mobile number
Billing and shipping information
Country or region
Product requirements
Order and purchase information
Messages, inquiries, and other information you voluntarily provide

If payments are made through third-party payment platforms such as Stripe or PayPal, payment information may be processed directly by those providers. JSD Solar generally does not directly store complete credit card or payment account details.

Information Collected Automatically

When you access jsdsolar.com, certain technical and usage information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages viewed
Time spent on individual pages
Date and time of visits
Website interaction information
Approximate geographic location derived from IP address

We may collect this information using cookies, analytics tools, server logs, and similar technologies.

2. Cookies and Analytics Technologies

Our website may use cookies and similar tracking technologies to improve website functionality, understand visitor behavior, measure website performance, and provide a better browsing experience.

Cookies may include essential cookies required for website operation, analytics cookies used to understand website traffic, and preference cookies that remember certain visitor settings.

We may use services such as Google Analytics to analyze aggregated website traffic and interaction patterns. These tools may collect device, browser, location, and usage information in accordance with their own privacy policies.

Where required by applicable law, non-essential cookies will only be activated after obtaining your consent.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

3. How We Use Your Personal Information

We may use the information we collect for legitimate business and operational purposes, including:

Responding to inquiries and quotation requests
Processing and fulfilling orders
Communicating about products, orders, shipping, or customer service
Preparing quotations, contracts, invoices, and related documentation
Improving our website, products, and customer experience
Understanding website usage and visitor preferences
Preventing fraud, misuse, and security incidents
Maintaining business and transaction records
Complying with legal, accounting, and tax obligations
Sending marketing communications where you have provided consent or where otherwise permitted by law

We do not use personal information for purposes that are materially incompatible with the purposes for which the information was originally collected unless permitted by applicable law.

4. Legal Basis for Processing

For individuals located in the European Economic Area, United Kingdom, or other jurisdictions requiring a lawful basis for processing, JSD Solar may process personal information based on one or more of the following grounds:

Contractual Necessity

We may process your information when necessary to provide quotations, process orders, deliver products, or perform contractual obligations.

Legitimate Interests

We may process information where necessary for our legitimate business interests, such as improving our website, preventing fraud, maintaining security, communicating with business customers, and managing business relationships.

Consent

Where legally required, we may obtain your consent before sending marketing communications or using certain cookies or tracking technologies.

You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.

Legal Obligations

We may process personal information when necessary to comply with applicable laws, tax requirements, accounting obligations, regulatory requirements, court orders, or other legal processes.

5. How We Share Personal Information

JSD Solar does not sell personal information in the traditional sense.

We may share limited personal information with trusted third parties where necessary to operate our business or provide services, including:

Payment processors such as Stripe or PayPal
Logistics, freight, and delivery providers
Website hosting and IT service providers
Analytics and website optimization providers
Professional advisers, including accountants, auditors, and legal advisers
Government agencies or legal authorities where required by law

Third-party service providers are expected to use personal information only for the purposes necessary to provide their services and to apply appropriate security measures.

Where appropriate, we seek to work with service providers that comply with applicable international data protection requirements, including vendors participating in recognized data transfer frameworks.

6. International Data Transfers

Because JSD Solar operates internationally and works with customers and service providers in multiple jurisdictions, personal information may be transferred to and processed in countries outside your country of residence.

Where personal information originating from the European Economic Area is transferred to a country without an adequacy decision, appropriate safeguards may be used, including:

European Commission Standard Contractual Clauses
Applicable adequacy decisions
Recognized data privacy frameworks
Other legally approved transfer mechanisms

We take reasonable steps to ensure that internationally transferred personal information receives an appropriate level of protection.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may vary depending on the nature of the information.

For example:

Customer inquiry information may be retained while a business relationship remains active or while follow-up is reasonably expected.
Account-related data may be retained until an account deletion request is completed, subject to legal obligations.
Transaction, invoice, accounting, and tax records may be retained for up to seven years or for another period required by applicable law.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information.

Under the GDPR, these rights may include the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Restrict certain processing activities
Object to certain processing
Request data portability
Withdraw consent
Lodge a complaint with a supervisory authority

California residents may also have rights under the CCPA/CPRA, including the right to:

Know what personal information is collected
Request access to personal information
Request deletion of certain personal information
Request correction of inaccurate information
Opt out of certain sales or sharing of personal information
Limit certain uses of sensitive personal information where applicable
Receive equal service without unlawful discrimination for exercising privacy rights

To exercise your privacy rights, please contact us at service@jsdsolar.com.

We may need to verify your identity before completing certain requests.

9. Security of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

Our security measures may include:

SSL/TLS encryption for website connections
Restricted access to customer information
Password and account access controls
Security monitoring
Regular website and system maintenance
Vulnerability assessments and security testing
Limited employee access based on business requirements

Although we take reasonable precautions, no internet transmission, electronic storage system, or security technology can guarantee absolute security.

10. Children’s Privacy

Our website and products are intended primarily for businesses and adult users.

We do not knowingly collect personal information from children under 16 years of age. If you believe that a child has provided personal information to us without appropriate parental or guardian consent, please contact us.

If we become aware that we have unintentionally collected personal information from a child in violation of applicable law, we will take reasonable steps to delete the information.

11. Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties.

JSD Solar is not responsible for the privacy practices, security, content, or data-processing activities of third-party websites. We encourage users to review the privacy policies of any external website they visit.

12. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our business practices, website functionality, legal obligations, or regulatory requirements.

We generally review this Privacy Policy annually and may update it more frequently when necessary.

When significant changes are made, the revised version will be published on this page with an updated "Last Updated" date.

We encourage visitors to review this page periodically to remain informed about how personal information is handled.

13. Contact Us

If you have questions about this privacy policy, how JSD Solar processes personal information, or would like to exercise your privacy rights, please contact us:

JSD Solar

Email: service@jsdsolar.com

Website: jsdsolar.com

Postal Address:
No. 68, BaiGongAo Industrial Zone, Xikeng Community, Guanlan Town, Shenzhen, Guangdong, China

We will make reasonable efforts to respond to privacy-related inquiries and valid data protection requests within the time periods required by applicable law.